Privacy Policy

Trovesce

Trovesce (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information in compliance with the Pakistan Personal Data Protection Act (PDPA) 2023. This Privacy Policy explains how we collect, process, store, and share your personal information when you access our website (www.trovesce.com), interact with our advertisements, or use our services.

  1. Information We Collect:

    (a) Personal Data
    We may collect information you voluntarily provide, such as:
    • Name
    • Email address
    • Phone number
    • Company or organization details
    • Any other information submitted via forms, lead ads, or inquiries

(b) Non-Personal Data
We may automatically collect information including:

    • IP address
    • Browser type and version
    • Device and operating system
    • Pages visited and time spent on the website
    • Referral sources

(c) Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance website functionality, analyze traffic, measure advertising performance, and improve user experience. You can manage cookie preferences through your browser settings.

 

  1. Legal Basis for Processing Personal Data
    Under the PDPA 2023, we process personal data only where:
    • You have provided consent;
    • Processing is necessary to provide services you requested;
    • Processing is required to comply with legal obligations; or
    • Processing is necessary for legitimate business interests that do not override your rights.

 

  1. How We Use Your Data
    Trovesce may use your information to:
    • Respond to inquiries and provide requested services
    • Contact you regarding your project or service request
    • Improve website functionality and user experience
    • Send updates or promotional communications (where consent is given)
    • Prevent fraud or unauthorized activity
    • Comply with applicable legal and regulatory requirements

 

  1. Use of Meta Platforms
    Trovesce may use platforms operated by Meta Platforms, Inc., including Facebook, Instagram, and WhatsApp, for marketing, communication, customer support, and lead generation purposes.

If you interact with our advertisements, submit a lead form, send us a message, or contact us through these platforms:

    • We may receive your name, phone number, email address, and any information you choose to provide.
    • This information is used solely to respond to your inquiry, provide requested services, or send relevant communications.
    • We do not sell or rent this information to third parties.

Meta Lead Ads
If you submit your information through a Facebook or Instagram lead form, you expressly consent to Trovesce contacting you using the details provided.

WhatsApp Communication
If you contact us via WhatsApp or click-to-WhatsApp advertisements, you consent to receive messages from Trovesce related to your inquiry or our services. You may opt out at any time by requesting us to stop.

Meta Pixel and Advertising
Our website may use the Meta Pixel or similar tracking technologies to:

    • Measure advertising effectiveness
    • Understand user behavior
    • Deliver relevant advertisements

You can manage your advertising preferences through your Meta account settings.

 

  1. Sharing Your Data
    We do not sell, trade, or rent your personal information.

We may share your information with:

    • Trusted service providers who assist in operating our website or business
    • Professional advisors (legal, accounting, etc.)
    • Government or regulatory authorities when required by law
    • Parties involved in a merger, acquisition, or corporate restructuring

All third parties are required to maintain confidentiality and comply with applicable data protection laws.

 

  1. Data Retention
    We retain personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law. After this period, your data will be securely deleted or anonymized.

 

  1. Data Security
    Trovesce implements reasonable technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure.

 

  1. Your Rights Under PDPA 2023
    Subject to applicable law, you have the right to:
    • Access the personal data we hold about you
    • Request correction of inaccurate or incomplete data
    • Request deletion of your personal data
    • Withdraw consent for data processing
    • Object to certain types of processing

To exercise your rights, please contact us using the details below. We will respond in accordance with PDPA 2023 requirements.

 

  1. Third-Party Links
    Our website may contain links to third-party websites. Trovesce is not responsible for the privacy practices or content of those external sites. Users are encouraged to review their privacy policies separately.

 

  1. Children’s Privacy
    Our website and services are not intended for children under the age of 13. We do not knowingly collect personal data from children.

 

  1. International Data Transfers
    If you access our website from outside Pakistan, your data may be transferred to and processed in Pakistan or other countries where our service providers operate. We take reasonable steps to ensure such transfers comply with applicable data protection laws.

 

  1. Updates to This Privacy Policy
    We may update this Privacy Policy periodically to reflect changes in legal requirements or our practices. Updates will be posted on this page with a revised date. Continued use of our website constitutes acceptance of the updated policy.

 

  1. Contact Information
    If you have any questions about this Privacy Policy or your data rights, please contact:

Trovesce
Website: www.trovesce.com
Email: info@trovesce.com